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Terms of Service

Last updated: April 2026

1. Scope

These Terms of Service govern the use of the messaging application PHANTOM (the "App" or "Service"), provided by:

AI&Workflow Solutions UG (haftungsbeschränkt)
c/o @THE GREY HOUSE Coworking
Lindauer Str. 2–4
87600 Kaufbeuren
Germany
Email: [email protected]

By installing and using the App, you agree to these Terms.

2. Service Description

PHANTOM is an end-to-end encrypted messenger with post-quantum cryptography. The Service includes:

  • Encrypted one-to-one and group messages
  • Encrypted file, image, and voice transmission
  • Anonymous registration without personal data
  • Self-destructing messages
  • Free use of all messaging features
  • Optional "PHANTOM Pro" upgrade for raised limits

3. Registration and Account

Using PHANTOM does not require any personal data. Your account is identified by a cryptographically generated anonymous ID and protected by a passphrase you choose.

You are solely responsible for safekeeping your passphrase. If you lose your passphrase, we cannot restore access to your account — the encryption makes this technically impossible.

4. Free Use and Optional Subscription

4.1 PHANTOM is free

PHANTOM is free to use. Messaging, group chats, and Stories are unlimited without payment — as are post-quantum encryption, Sealed Sender, self-destructing messages, and blockchain key transparency. There is no trial that expires, and no advertising.

4.2 PHANTOM Pro (optional)

"PHANTOM Pro" is an optional upgrade and is not required to use the messenger. It raises limits that cost us server resources — currently the video send size limit (from 25 MB to 175 MB per clip).

  • Subscription: EUR 4.99 (1 month), EUR 11.99 (3 months), EUR 21.99 (6 months), EUR 34.99 (12 months), each including applicable taxes.
  • One-time "Lifetime" purchase: EUR 89.99 including applicable taxes — no renewal, no expiry.
  • Payment: exclusively via Apple In-App Purchase, billed through your Apple account. Apple's terms additionally apply.

Subscriptions renew automatically at the same price and period unless auto-renew is turned off at least 24 hours before the end of the current period.

4.3 Cancellation

A subscription can be cancelled at any time through your Apple account settings (Settings → Apple ID → Subscriptions). After cancellation the Pro features remain available until the end of the paid period; the messenger itself stays free to use either way. The one-time Lifetime purchase has nothing to cancel.

5. Acceptable Use

You agree not to use the App for the following purposes:

  • Distribution of illegal content (e.g., child exploitation material, terrorism propaganda)
  • Harassment, threats, or intimidation of other users
  • Distribution of spam or malware
  • Violation of applicable laws

Due to end-to-end encryption, we have no access to your message contents. However, we provide a reporting function that allows users to flag problematic content. Reported content is verified through a cryptographic franking mechanism without us seeing the message contents.

6. Liability

6.1 Limitation of Liability

Our liability is limited to intentional misconduct and gross negligence. For slight negligence, we are only liable for breaches of material contractual obligations, limited to foreseeable, contract-typical damages.

6.2 No Availability Guarantee

We strive for high availability of the Service but cannot guarantee it. Maintenance, technical issues, or force majeure may cause temporary outages.

6.3 Encryption

PHANTOM employs state-of-the-art encryption technologies including post-quantum cryptography. Nevertheless, we cannot provide an absolute security guarantee. Use of the App is at your own risk.

7. Intellectual Property

PHANTOM is open-source software. The source code is published under the respective open-source licenses. The "PHANTOM" trademark and associated branding are protected and may not be used commercially without permission.

8. Privacy

For details on data processing, please refer to our Privacy Policy.

9. Self-Destruct Features

PHANTOM offers features for irrevocable data deletion (disappearing messages, Dead Man's Switch, Blockchain Kill Switch, account deletion). Use of these features is at your own responsibility. Deleted data cannot be recovered.

10. Changes to These Terms

We reserve the right to amend these Terms. Material changes will be communicated through the App or our website. Continued use of the App after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive venue for disputes is, to the extent permitted by law, the registered office of AI&Workflow Solutions UG.

12. Severability

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose of the invalid provision.

13. Contact

AI&Workflow Solutions UG (haftungsbeschränkt)
Email: [email protected]

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